Category: Data Analytics
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Customer Journey Automation: The Future of Omnichannel Customer Experience
In the digital-first world, selling online is no longer a competitive edge, it in an expectation. While e-commerce enables online transactions, digital commerce goes further into delivering a seamless, connected experience across every customer-touchpoint starting from discovery to post-purchase support. And yet, persistent e-commerce problems continue to hold businesses back. From poor site performance and…
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Bridging the Gap: Humanizing Big Data Through Design Thinking
Unlock the Power of Data-Driven Solutions. Learn how to bridge the gap between data insights and user needs, creating innovative products and experiences that resonate on a personal level. In the current world that is characterized by advanced technology, the amount of data being produced by people is immense. Despite big data being hailed as…